How to Describe Customer Service on a Resume
When applying for a client service job, it’s essential to include your knowledge and experience in your resume. A well-written and professional resume can make significant difference in obtaining the job that you desire. In Albury Resume, we specialize in offering professional resume writing services to ensure that you stand out your competition. In this article, we’ll explain how to talk about customer service in a resume.
- Use action verbs: When describing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been engaged in your customer service activities and have achieved results.
- Make sure to include specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of simply saying "worked in customer service," say "managed a team of customer service agents and handled customer complaints."
- Give metrics: Include pertinent metrics like customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Make your resume more tailored: Customize your resume according to the customer service position you’re applying for. Highlight the abilities and experience that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance You should proofread your resume prior to sending it out to ensure it’s error-free. If you need assistance take advice from a professional by contacting Albury Resume.
If you follow these guidelines that you will be able to craft your own customer service resume which effectively highlights your relevant work experience and capabilities. Make sure you make your resume specific to the job you’re applying for and check it for errors before submitting it. Albury Resume can also assist in creating a professional resume that displays your capabilities as well as your experience.
