How to present Customer Service on a resume
When applying for a customer service job, it’s essential to highlight your relevant knowledge and experience in your resume. A well-written and professional resume can make significant difference in obtaining the job you’re looking for. The team at Albury Resume, we specialize in resume writing to ensure that you stand out the crowd. In this post, we’ll explain how to write about the customer service aspect of your resume.
- Use action verbs. When discussing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and are able to show results.
- Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed the customer service reps and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Create a custom resume by tailoring your resume to the specific customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Proofread and seek professional help: Proofread your resume before submitting it to ensure that there are no errors. If you require help take advice from a professional from Albury Resume.
If you follow these guidelines follow these suggestions to create your resume for customer service that effectively showcases your relevant experience and expertise. Make sure you adapt your resume to the specific job you’re applying for and make sure you proofread it prior to submitting it. Albury Resume can also assist in creating a professional resume that showcases your talents as well as your experience.
