How do you describe Customer Service on a Resume
When seeking a customer service job, it’s important to include your knowledge and experience on your resume. A professionally written resume can make an enormous difference in getting the job that you desire. Here at Albury Resume, we specialize in providing resume writing services to assist you in standing out your competition. In this article, we’ll go over tips on how to convey the quality of service you provide on your resume.
- Utilize action verbs: When describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in the work of customer service and are able to show results.
- Incorporate specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of declaring that you "worked in customer service," you should say "managed a team of customer service agents and handled complaints from customers."
- Provide metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to making it available to ensure it is error-free. If you need help take advice from a professional with Albury Resume.
If you follow these guidelines follow these suggestions to create your own customer service resume which effectively highlights your experience and skills. Keep in mind to adapt your resume to the specific job that you’re applying for and check it for errors before submitting it. Albury Resume can also assist you in creating a successful resume that highlights your abilities and experiences.
