How to present Customer Service on a Resume
When applying for a customer service job, it’s essential to list your relevant expertise and experiences in your resume. A well-written resume will make huge difference when you apply for the job you’ve always wanted. In Albury Resume, we specialize in offering resume writing services to make you stand out from your competitors. In this article, we’ll discuss tips on how to convey the quality of service you provide on your resume.
- Use action verbs: When explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in customer service work and achieved outcomes.
- Be specific about your job duties and responsibilities: Be specific when describing your customer service experience. Instead of saying "worked in customer service," mention that you "managed an entire team of customer service reps and handled complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
- Make your resume more tailored: Customize your resume to match the customer service position that you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Ask for professional help and proofread You should proofread your resume prior to sending it out to ensure it’s error-free. If you need help, consider seeking professional help with Albury Resume.
Following these steps, you can create a resume for customer service that effectively highlights your relevant experiences and skills. Make sure to tailor your resume to the specific position you’re applying to and check it for errors before submitting it. Albury Resume can also assist you in writing a powerful resume that highlights your strengths and work experience.
